Last updated: November 4, 2026
This page explains how customers opt in to text messages (SMS) from ROOFPRO BUILDERS LLC (“Roof Pro Builders”). Program name: Roof Pro Builders Customer Care. Messages are sent from our business number (405) 766-3411.
1. Signed Roofing Service Application (paper or electronic)
When a homeowner signs our Roofing Service Application with our representative at the property, the form includes an optional, unchecked checkbox. The homeowner checks it only if they want text messages. Exact text on the form:
- English: “☐ Text messages (optional): I agree to receive SMS from ROOFPRO BUILDERS LLC about my claim. Msg frequency varies; msg & data rates may apply. Reply STOP to opt out, HELP for help. Terms: roofprobuilders.com/sms-terms”
- Español: “☐ Mensajes de texto (opcional): Acepto recibir SMS de ROOFPRO BUILDERS LLC sobre mi reclamo. Frecuencia variable; pueden aplicar cargos. STOP para salir, HELP ayuda. Términos: roofprobuilders.com/sms-terms”

Consent to receive text messages is not a condition of service or purchase. Customers who do not check the box do not receive text messages.
2. Texting our business number first
Anyone can start a conversation by sending a text message to (405) 766-3411 (for example, to ask a question or request a free roof inspection). Our first reply confirms the subscription: “Roof Pro Builders: You are subscribed to Roof Pro Builders Customer Care updates about your roofing claim and project. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.”
What messages you will receive
Updates about your insurance claim and roofing project: claim number and date of loss, insurance inspection dates, appointment and construction reminders, document and payment status, and replies to your questions. We do not send marketing messages.
Frequency, costs, help and opt-out
- Message frequency varies (usually 1 to 10 messages per month).
- Message and data rates may apply.
- Reply STOP at any time to opt out; reply START to opt back in.
- Reply HELP for help, call (405) 766-3411 or email customerservice@roofprobuilders.com.
- Carriers are not liable for delayed or undelivered messages.
- We never sell or share your mobile number or opt-in data with third parties or affiliates for marketing purposes.
Full details: SMS Terms · Privacy Policy. ROOFPRO BUILDERS LLC, 440 Louisiana St, Suite 900, Houston, TX 77002.
